Community Standards

Community Standards

We’re cultivating a space for a community that wants to play a part in changing how the world works together. We’ve built a global network of buyers and sellers who use OUI every day. We’re inspired by each and every one of our community members. We value their perspectives, beliefs, and views—they are what makes OUI so dynamic.

In order to maintain a respectful, inclusive, and safe environment for everyone, we’ve created a set of community standards to serve as a moral compass for behaviour on our platform. These standards help define what is acceptable in the OUI community and marketplace and explain how violations are enforced. They aren’t tied to any law but are used to govern our platform policies. They reflect our attitudes, expectations, and social norms. Our community standards are rooted in our core values — respect, safety, acceptance, support, and open-mindedness.

Just like our community, these standards will continue to grow, evolve, and change. We have embedded examples in the community standards for unacceptable activities on OUI. Please note that these are intended to be examples only and not a complete list.  

We encourage our community to use our reporting tools when encountering anything that is unacceptable. We want to create the best experience for all community members and ask that you respect and follow these guidelines.

Integrity and Authenticity

Misrepresentation

Misrepresentation is defined as fraudulent, negligent, or innocent misstatements or an incomplete statement of a material fact.

Misleading profile information

Do not:

Ø  Post a fake name, location, gender, or photo in your user profile. 

Ø  Present a fake document(s) if asked to verify your identity. 

Ø  Write misleading content in your profile. 

Spam

We define spam on OUI as a messaging activity that is unwanted, repeatedly occurring, and disruptive to the experience of recipients. Spam can take many forms ranging from unwanted offers to commercially motivated solicitations that aim to drive traffic or attention to websites, products, and services outside of OUI.

Do not:

Ø  Send multiple unsolicited or deceptive messages. 

Ø  Abuse our communication tools to distribute mass messages.

Prohibited Services

OUI is an open marketplace where users can buy and sell a great variety of products and services. However, for a number of reasons, we prohibit certain types of services on OUI. Some services can pose unwanted risks for our users like legal or financial risks; others are simply not in line with our values and policies. 

Services that can pose financial risks for our users        

 Do not offer or ask for:

Ø  Services that require getting access to the buyer’s sensitive financial information. 

Ø  Providing loans.

Ø  Trading signals or indicators.

Objectionable Content

Hate Speech

OUI defines hate speech as words or ideas that are designed to incite violence or hatred against a person, or group of people, defined on the basis of race, ethnicity, sexual orientation, gender, marital status, religion, age, disability, or other similar ground. OUI is committed to moving swiftly and aggressively to investigate conduct that has been flagged as hate speech, and will respond in a manner that is consistent with existing laws and the values of the company. We take hate speech violations very seriously, and anyone using hate speech towards another user or towards our customer support representatives will be removed from OUI. We will also take action against any user asking or delivering hate speech-related content on OUI.

Discrimination

Under OUI's community standards, discrimination means unfair or unequal treatment of an individual or group based on age, disability, ethnicity, gender, marital status, race, religion, and sexual orientation.OUI will investigate claims of discrimination on a case-by-case basis, and defend protected groups whenever possible.

Adult, Nudity, and Sexual Activity

Explicit content meant to be sexually gratifying is not allowed on OUI. If detected or reported, sexually explicit content will be blocked and participants could be banned from the marketplace...    

Fake News

OUI defines Fake News as false or intentionally misleading information or propaganda that is developed and presented as authentic news. If it is reported or flagged that OUI's platform is being used to create or promote the spread of fake news; we will investigate and take action accordingly. 

Political and Election policies

OUI will not tolerate attempts to use the OUI marketplace to undermine elections. Election Interference is defined as any attempt to interfere with the voting process or to destabilize and undermine public faith in free and fair elections. 

Political affiliation

A user's political affiliation is not a basis for rejecting an offer on OUI. Do not express your unwillingness to work with a person or a group of people based on political affiliation.

Violence and Criminal Behavior

Threats

While we know that people sometimes express frustration or disagreement by threatening or calling for violence in non-serious ways, we can’t risk the safety of our community or the general public by ignoring threats of physical harm. We will attempt to consider language and context when distinguishing casual comments from credible threats to public or personal safety, but OUI will also act quickly to block accounts and may notify law enforcement when threats appear to be credible.

Terrorism

International and domestic terror organizations sometimes use the internet to create and spread propaganda designed to radicalize vulnerable people and to develop materials designed to foster and aid terrorist attacks.

Do not offer or ask for:

The promotion of terrorist activities.

Services or products related to terror organizations or terrorists.

Self-Harm

At OUI, we care deeply about the safety of our community. If someone you're communicating with expresses suicidal thoughts or is engaging in self-harm, please contact local authorities immediately and flag the content to our Trust and Safety or Customer Support teams.